Shipping Policy
Items ordered and paid for will ship within 1 business day. We primarily ship through USPS. After leaving our facility, USPS typically delivers in 2-5 business days. You will receive an email notification from us that contains tracking information once your order has been shipped.
We do not ship on holidays such as New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.
WHERE WE SHIP
UNITED STATES (48 CONTIGUOUS STATES)
We strive to get your merchandise to you as quickly as possible. The cost for shipping is based on the package weight and dimensions and shipped to the 48 contiguous United States. Most orders are shipped within one business day after they are placed. We ship all orders via USPS. Orders arrive within 2-5 business days unless the item(s) are being shipped internationally.
HAWAII AND ALASKA CUSTOMERS
Items going to Hawaii and Alaska are shipped via USPS and arrive within 5-7 business days.
US VIRGIN ISLANDS, PUERTO RICO AND GUAM CUSTOMERS
Your order will ship via USPS. Please allow 5-7 business days for delivery.
MILITARY/AIR FORCE BASE CUSTOMERS
Your order will ship via USPS. Please allow 5-7 business days for delivery.
INTERNATIONAL CUSTOMERS
If Customs charges occur please note that you, the buyer, are 100% responsible for the fees. We, the seller, are not responsible for customs charges. Please note that International orders can take up to 4 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is totally out of our hands.
SHIPPING PROCEDURES
SHIPPING CONFIRMATION EMAILS
We will send you a shipping confirmation email when all or part of your order is shipped that will include the USPS tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment. You can also check the status of your order anytime by clicking on the Track Order link in the sub-navigation of every page on this site or by logging in to My Account and going to My Orders.
SHIPPING IN MULTIPLE PACKAGES
If your order includes several items, they may ship separately and at different times. Our shipping confirmation emails will let you know how much of your order has shipped.
TRACKING YOUR ORDER
There are three easy ways to track your order:
- 1) Click on the Track Order link in the sub-navigation of each page. You will need your order ID, and email.
- 2) Log in to My Account and view the Recent Orders section. From there you will be able to choose which order you'd like to view and you will have an option to track the order.
- 3) You will receive a shipping confirmation email when all or part of your order is shipped.The email will include the USPS tracking number.
DELIVERING YOUR PACKAGE
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information). Most items are available to ship in 1 business day unless otherwise noted.